Troubleshooting

Request Timeout after 1500ms
When you start skedler-alerts and if you see the following error in the console or in alert log (alert.log): root@41911f656327:/opt/alert/# bin/alert L...
Fri, 3 Nov, 2017 at 12:33 AM
How to check Skedler Alerts application status
To check the status of the running alert service please run the below command sudo service alert status
Wed, 17 Feb, 2021 at 2:57 AM
How To Avoid Skedler Alerts License Deactivation
Skedler Alerts license deactivation issue might occur due to one of the following reasons, Skedler Alerts license activation might be lost in the Docker ...
Wed, 17 Feb, 2021 at 3:04 AM
How to troubleshoot when Skedler Alert is not triggered
1. Check whether the Skedler Alerts license is activated. Click the About icon in Skedler Alerts Homepage. Click License information. The L...
Wed, 17 Feb, 2021 at 3:07 AM
How to generate Skedler Alerts debug log
If you face an issue in running Skedler Alerts, the support team will request you to run Skedler Alerts in debug mode and upload the log files.  Here is ho...
Thu, 5 Dec, 2019 at 11:49 PM