How to fix the error when mail is not received | Skedler : Knowledge Base, Community, and Support

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Mail not received Print

Modified on: Sat, 31 Oct, 2015 at 12:52 AM

Run skedler in debug mode.
Open the log file at log/skedler.log in skedler directory
Check the log for line similar to this

[2015-10-30 06:13:28.656] [ERROR] skedler - ServiceLayer - Error in mail transport

To resolve this:

Check the mail configuration details configured in Email Configuration page.

Check whether Port is configured correctly.
If the mail server supports SSL authentication check SSL.
If the mail server requires authentication check the Enable password and fill the Password field.

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