Reports v4 Troubleshooting

How to generate debug log
If you face an issue in running Skedler, the support team will request you to run Skedler in debug mode and upload the log files.   The steps to generate ...
Tue, 7 Sep, 2021 at 12:44 PM
Skedler v3.12.x with ELK v6.6 - Skedler PDF report sent to the admin email with at least one "no result found" visualization
Issue: In Skedler v3.12.x with ELK v6.6, Skedler generated PDF report sent to the admin email with at least one  "no result found" visualization. ...
Mon, 29 Apr, 2019 at 5:15 AM
How to customize template elements without triple dot
In the generated PDF report if the template elements appears with triple dot as show below,  To resolve 1. Go to the Report Template section 2. C...
Tue, 16 Apr, 2019 at 9:52 AM
Error: EACCES, open while starting Skedler
When you start skedler and if you see the following error: Error: EACCES, open '../skedler/log/skedler.log'     at Error (native)  ...
Mon, 4 Jul, 2016 at 8:26 AM
spawn EACCES error while starting Skedler
When you start skedler and if you see the following error in console or in skedler log (skedler.log): Error: spawn EACCES    ...
Mon, 4 Jul, 2016 at 8:26 AM
Skedler PDF report doesnot show timestamp on x-axis for line, area, bar and heatmap charts
If your Kibana dashboard has the following charts Area, Line, Bar (horizontal/vertical) and Heat Map and if the x-axis buckets of the chart have Date histog...
Thu, 22 Jun, 2017 at 9:25 AM
Error: /usr/lib64/libstdc++.so.6: version `GLIBCXX_<version>' not found
If you get the following error, Please specify LD_LIBRARY_PATH as follows on starting skedler usage : sudo LD_LIBRARY_PATH=<path> bin/sk...
Wed, 24 Jan, 2018 at 6:48 AM
Error: libjvm.so: cannot open shared object file: No such file or directory
If you get the following error, Please specify LD_LIBRARY_PATH as follows on starting skedler usage : sudo LD_LIBRARY_PATH=<path> bin/skedler ...
Mon, 1 May, 2017 at 11:47 PM
While starting skedler - "Invalid product file"
 On starting skedler if you encounter this error : bin/skedler debug' LD_LIBRARY_PATH configured LD_LIBRARY_PATH = /usr/li...
Mon, 29 Aug, 2016 at 7:45 AM
Hostname configuration error
If you get the following error in Skedler console or in skedler.log, [xx:xx:xx] [ INFO][skedler] - *****Checking hostname config***** [xx:xx:xx] [ INFO...
Tue, 12 Nov, 2019 at 3:04 AM