In order for us to help you resolve Skedler configuration issues in your environment, we need the following information:
- Skedler debug log files. Here is how you can run Skedler manually in debug mode and collect the log files.
- Use the following command from skedler_home bin/skedler debug
- If you have already started Skedler manually as bin/skedler or as service sudo service skedler, then you can dynamically turn on the debug mode without restarting Skedler using the following curl command,
- To turn ON set the variable debugMode value to true
- sudo curl -XPOST <skedlerURL>/loggerMode -d "debugMode=true"
- To turn OFF set the variable debugMode value to false
- sudo curl -XPOST <skedlerURL>/loggerMode -d "debugMode=false"
- To turn ON set the variable debugMode value to true
- Following environment information:
- Type and version of OS
- Java version
- Elasticsearch version
- Kibana version
- Proxy configuration details if any (example: if Nginx server send config file)
- Is Shield configured for Elasticsearch?
- Are you using Kibana shield plugin?
- Are you using Search Guard?
- Skedler configuration file reporting.yml file which can be found in skedler_home/config folder
Send the above details to support@Skedler.com. Alternatively, upload them to http://skedler.freshdesk.com.