Troubleshooting

Preview report does not work
If you get an error banner showing "Please check if kibana is running" Or in skedler log if you get the following error when you mail a sche...
Fri, 2 Dec, 2016 at 7:55 AM
Skedler crashes on preview
If you find the following in skedler log when you click preview , [xx:xx:xx] [INFO] [skedler log] - Creating Phantom instance...  [xx:xx:xx] [INFO] [s...
Fri, 2 Dec, 2016 at 7:33 AM
Reports generated with No result found/Not found
While previewing the Report, if the generated PDF or PNG report shows the following and if the Excel shows 'Not Found' ...
Tue, 30 Aug, 2016 at 5:35 AM
Reports not generated - Check for folder permission
The following folders require Read/Write permissions for generating report. skedler_home/log skedler_home/reports skedler_home/src/preview And the...
Tue, 15 Mar, 2016 at 5:07 AM
Mail not received
 Run skedler in debug mode. Open the log file at log/skedler.log in skedler directory Check the log for line similar to this  [2015-10-30 06:...
Sat, 31 Oct, 2015 at 3:52 AM
How to resolve Gmail SMTP service errors
Run skedler in debug mode Open a scheduled report and try Mail now. Open the log file at log/skedler.log. If you get any Authorization error, fo...
Tue, 14 Jun, 2016 at 2:46 AM
How to resolve errors with SMTP Mail service
Run skedler in debug mode Open a scheduled report and try Mail now Open the log file at log/skedler.log Below are the list of possible errors ...
Tue, 14 Jun, 2016 at 2:47 AM
How to use "Store time with Dashboard" with Skedler
How to save dashboard with "Store time with dashboard" in Kibana Select the time filter from list of available time filters Click on Save Da...
Tue, 30 Aug, 2016 at 5:43 AM
Default size is too small while printing/viewing
Generate skedler report using Default size option When you view the generated pdf in the browser or using software, by default Au...
Tue, 30 Aug, 2016 at 5:48 AM
Maps in kibana dashboard not loaded in Skedler reports
If the maps in Kibana dashboard are not loaded in Skedler reports, it is because Skedler server might not have an Internet connection. Kibana loa...
Fri, 22 Jul, 2016 at 3:31 AM